Frequently Asked Questions (FAQ) – BroomBud

1. What is the Sadie Magic Broom & Squeegee?

The Sadie Magic Broom & Squeegee is a 2-in-1 cleaning tool designed to sweep up dust, pet hair, spills, and debris while also functioning as a squeegee for floors, windows, and smooth surfaces.

2. What surfaces does it work on?

Sadie works on hardwood, tile, laminate, marble, vinyl, glass, and even low-pile carpets. It's perfect for cleaning floors, windows, shower doors, and more!

3. Is it good for pet hair?

Yes! The silicone edge attracts pet hair, making it easier to clean up without bristles trapping dirt and fur.

4. How do I clean the broom?

Simply rinse with water or wipe with a damp cloth. Unlike traditional brooms, it doesn't trap dirt or hair!

5. Is the handle adjustable?

Yes! The handle is extendable, making it comfortable to use for people of different heights and perfect for reaching under furniture.

6. How long does shipping take?

Shipping typically takes 7-15 business days, depending on your location. Tracking details will be provided once your order ships.

7. What is your return/refund policy?

All sales are final. Due to the nature of our product and hygiene reasons, we do not offer refunds, returns, or exchanges. If your item arrives damaged or defective, please contact our support team within 48 hours of delivery at broombud.info@gmail.com with photos, and we’ll assist you.

8. Can I cancel my order?

We process orders quickly, but if you need to cancel, contact us within 12 hours of purchase. After that, we cannot guarantee cancellations.

9. How can I contact customer support?

You can reach us at [your email] or through our Contact Us page. We’re happy to help!

10. Is this product durable?

Yes! Made from high-quality silicone and durable plastic, the Sadie Magic Broom is built to last.